Privacy Policy

Introduction

optinexes S.L. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit our website, use our services, or interact with us in any way.

This policy applies to all personal data we collect through our website optinexes.pro, our software development services, and any other interactions you may have with optinexes.

Data Controller Information

The data controller responsible for your personal data is:

• Company: optinexes S.L.
• Address: Avenida de la Constitución 189, 29785 Málaga, Andalusia, Spain
• Registration Number: B58294061
• VAT Number: ESB84629503
• Email: privacy@optinexes.pro
• Phone: +34 953 977 363

Data We Collect

We may collect and process the following categories of personal data about you:

Information You Provide Directly

When you contact us, request our services, or interact with our website, we collect the data you voluntarily provide, including:

• Name and contact details (email address, phone number, postal address)
• Company information and job title
• Project requirements and technical specifications
• Communication preferences
• Any other information you choose to provide in forms, emails, or during consultations

Information We Collect Automatically

When you visit our website, we automatically collect certain technical data collection includes:

• IP address and location data
• Browser type and version
• Operating system
• Website usage patterns and analytics
• Cookies and similar tracking technologies (see our Cookie Policy for details)

How We Use Your Information

We use your personal data for the following purposes, based on the legal grounds outlined below:

Service Delivery and Contract Performance

How we use your data to provide our software development services includes:

• Processing and responding to your inquiries and service requests
• Delivering software development projects and related services
• Managing client relationships and project communications
• Providing technical support and maintenance services
• Processing payments and managing billing

Legitimate Business Interests

We may use your data for our legitimate business interests, including:

• Improving our website and services
• Conducting business analysis and market research
• Ensuring network and information security
• Preventing fraud and protecting our legal rights
• Marketing our services to existing clients (where permitted)

Legal Compliance

We may process your data to comply with legal obligations, including:

• Tax and accounting requirements
• Regulatory compliance in the software development industry
• Responding to lawful requests from authorities

Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your information only in the following circumstances:

Service Providers

We may share your data with trusted third-party service providers who assist us in delivering our services, including:

• Cloud hosting and infrastructure providers
• Payment processing services
• Analytics and website optimisation tools
• Email marketing and communication platforms
• Professional advisors (lawyers, accountants, consultants)

Legal Requirements

We may disclose your data if required by law or to protect our rights, property, or safety, or that of our clients or others.

International Data Transfers

As optinexes is based in Spain (EU), your data is primarily processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules or certification schemes

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Our data retention periods include:

• Client project data: Retained for the duration of the project and up to 7 years thereafter for legal and warranty purposes
• Contact inquiries: Retained for up to 3 years unless you become a client
• Website analytics: Anonymised after 26 months
• Marketing data: Until you withdraw consent or for up to 3 years of inactivity
• Financial records: Retained for up to 10 years as required by Spanish tax law

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Access and Portability

• Right of access: Request a copy of the personal data we hold about you
• Right to data portability: Receive your data in a structured, commonly used format

Correction and Deletion

• Right to rectification: Correct inaccurate or incomplete personal data
• Right to erasure: Request deletion of your personal data in certain circumstances

Processing Restrictions

• Right to restrict processing: Limit how we use your data in certain situations
• Right to object: Object to processing based on legitimate interests or for marketing purposes
• Right to withdraw consent: Withdraw consent where processing is based on consent

Exercising Your Rights

To exercise any of these rights, please contact us at privacy@optinexes.pro or +34 953 977 363. We will respond to your request within 30 days.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website usage. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection and security
• Secure development practices for our software solutions

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@optinexes.pro
• Phone: +34 953 977 363
• Post: optinexes S.L., Avenida de la Constitución 189, 29785 Málaga, Andalusia, Spain

Supervisory Authority

You have the right to lodge a complaint with the relevant data protection supervisory authority if you believe we have not handled your personal data in accordance with applicable law. In Spain, the supervisory authority is the Agencia Española de Protección de Datos (AEPD).